Are you a leader who grows other leaders?

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming the new Shift Leader for a Rocky Rococo, A&W, Cousins franchisee is a great career choice.

Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our managers to our crew members, works together and takes pride in doing a good job. So, if you are ready to roll up your sleeves and work with a winning team, then join our dynamic franchise! A shift Leader is responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences and operational excellence and for helping to build profitable top-line sales. In addition, they are responsible for the overall operation of the restaurant according to Rocky Rococo, A&W, Cousins standards, franchisee standards, and in compliance with all applicable laws.

Responsibilities Include:

• Team Environment: Promote a team environment by fostering respect, coaching, and feedback, recognizing achievements, resolving employee concerns, and communicating effectively.
• Continuously learn while passing on knowledge and skills to help others develop and grow.
• Hold themselves and the team accountable for responsibilities and results.
• Operations Excellence for Guest Satisfaction: Hold guests as the highest priority and role model for exceptional guest service.
• Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
• Ensure Brand standards and systems are executed.
• Engage and empower the team to develop solutions that drive business results.
• Complete all required training, including ServSafe certification.
• Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives.
• Ensure the safety and security of the team and guests through a focus on preventative maintenance and cleanliness.
• Comply with all restaurant, Brand, and franchisee policies.

Qualifications & Skills: 

• Able to clearly express oneself verbally and in writing (English) 
• At least 18 years of age
• High school diploma (or equivalent)

Required Competencies:

• Guest Focus anticipates and understands guests' needs and exceeds their expectations.
• Passion for Results - set compelling targets, and deliver on commitments.
• Problem Solving and Decision Making - make good decisions based on analysis, experience, and judgment.
• Building Effective Teams - gets the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Conflict Management - uses interpersonal skills to confront tough issues and resolve disagreements constructively.
• Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.

Brand: Rocky Rococo, A&W, Cousins

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

Overview

The Store Assistant Manager oversees the daily operations of a Travel Mart location, ensuring efficient management of personnel, financial performance, operations, and customer and vendor relations.

Key Responsibilities:

• Schedule and manage labor to ensure efficient and safe store operations.
• Train and develop cashiers and maintenance staff to perform their roles effectively.
• Maintain store cleanliness and upkeep to meet or exceed company and customer expectations.
• Improve store profitability by increasing non-fuel SKU profit margins by at least 5% year-over-year.
• Drive fuel sales growth by achieving at least a 5% increase in incremental gallons per month compared to the previous year.
• Guide office management in identifying and implementing annual cost-saving initiatives.
• Conduct thorough performance evaluations for all subordinates at least once per year.
• Ensure accurate daily bank deposits and financial reporting to track store performance.
• Foster strong vendor partnerships to enhance store presentation and profitability.
• Represent Travel Mart in the community and company initiatives as an ambassador.
• Identify new revenue opportunities each month while eliminating underperforming products and promotions.
• Lead and develop a high-performing, team-oriented staff through coaching, mentoring, and training.
• Implement and oversee safety, sanitation, and housekeeping protocols to ensure compliance and optimal store presentation.
• Uphold brand consistency in sanitation, appearance, pricing, and customer service to align with

Travel Mart Standards

• Lead by example in performing essential tasks such as cleaning restrooms, maintaining floors and equipment, managing cash, rotating stock, and balancing receipts. Document and submit daily activity reports to HR and store leadership for training and operational insights.
• Ensure proper licensing and compliance for food service, alcohol sales, safety, and employee training.
• Protect company assets through effective workers’ compensation programs, security measures, and employee training.
• Secure and maintain necessary food handling and preparation permits.
• Provide timely communication of company policies and procedures to support employee growth and compliance.
• Evaluate and provide feedback on employee performance, issuing disciplinary actions or recognition as appropriate.
• Manage inventory and place orders with vendors to maintain appropriate stock levels.

Qualifications

• Minimum of three years of experience managing a team of at least three employees.
• High school diploma or GED required.
• Proficiency in email, spreadsheets, and word processing applications.
• Basic knowledge of financial statements and accounting principles.
• Understanding of cash management, security, safety, and sanitation practices.
• Ability to multitask while managing employees, customers, and store operations effectively.

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

Overview

The Cashier/Customer Service Team Member is responsible for providing an energetic, friendly, and accommodating experience for both guests and coworkers. This role ensures efficient transaction processing, store cleanliness, and excellent customer service. This role is perfect for individuals who thrive in a customer-focused environment and enjoy working as part of a dynamic team.

Key Responsibilities:

• Customer Interaction – Engage with customers in a positive and professional manner, ensuring a welcoming store environment.
• Transaction Processing – Operate the cash register to process all in-store transactions accurately, including cash, credit, and debit payments.
• Store Cleanliness & Maintenance – Maintain a clean, well-stocked, and organized store, including floors, work areas, and restrooms.
• Sanitation Duties – Regularly clean and sanitize bathroom fixtures, replenish supplies, and empty trash containers inside and outside the store.
• Outdoor Upkeep – Keep the exterior of the building free of debris and ensure washer fluid and paper towels are stocked at fuel pumps.
• Deli & Food Handling – Stock and maintain deli equipment, prepare fresh food items, monitor product quality, and ensure proper temperature control.
• Inventory & Stocking – Receive and properly store incoming deliveries, report scanning issues, and notify the store manager of merchandise and supply needs.
• Compliance & Safety – Verify customer age for tobacco and alcohol sales, follow proper food safety and sanitation guidelines, and adhere to store policies.
• Cash Handling & Balancing – Accurately balance the cash register at the end of each shift and verify totals before closing transactions.
• Professional Appearance & Attitude – Maintain a well-groomed, clean, and professional appearance with appropriate work attire and hygiene.
• Team Collaboration – Work effectively with managers and coworkers while maintaining a high standard of customer service, even under pressure.

Qualifications & Skills

• Ability to bend, twist, turn, stand for extended periods and lift up to 50 lbs regularly
• Basic cash-handling and transaction balancing skills.
• Understanding of food preparation and sanitation procedures.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

We are looking for a Deli Clerk to join our team and assist customers as they look for items sold at our deli counter. This position will work directly with the Deli Manager and other employees to complete tasks throughout their shift.

Responsibilities

• Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased
• Ensure work areas are ready to service customers by cleaning surfaces, equipment and floors, removing trash and confirming that tools are in working order
• Follow all food safety and sanitation procedures established by the company and other regulatory agencies
• Serve customers promptly and accurately
• Answering questions from customers about products they sell in the grocery section, and helping customers checkout as needed
• Cooperate with others to ensure customer satisfaction

Requirements and skills

• Proven work experience as a Deli Clerk or similar role
• Excellent customer service, communication and math skills to process customer orders
• Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation
• A courteous and efficient approach to handling customer requests, questions and complaints
• High school diploma or equivalent is preferred but not required

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

This position is responsible for all aspects of successful management of a convenience store located in the Wisconsin Dells area.

Primary Responsibilities

• Beat the competition in training, friendliness, cleanliness, and hospitality! Be the best in the business!!
• Recruits, hires, and trains all cashiers and employees to uphold a positive, professional image and demeanor
• Pays close attention to the store's cleanliness to guarantee we are ever-pleasing our customers; ensures regular cleaning checklists are in place and used effectively
• Notes any store maintenance needs and sees such needs are corrected in a timely fashion so the location's desirability by customers is maximized
• Plans to beat prior year's sales of fuel and non-fuel items and inspires employees to help in accomplishing the goal
• Completes all schedules to ensure labor objectives and quality customer service is met
• Trains and executes suggestive sales for each and every in-store purchase!
• Conducts regular employee reviews and sets a plan for growth for each employee
• Maintains effective, positive communication with vendors
• Seeks community involvement opportunities
• Reviews profitable potential of products and promotions and makes suggestions and recommendations based on these reviews for sales growth opportunities
• Secures and maintains appropriate food handling and preparation licenses and permits.
• Assures reasonable certifications and refresher training required for various store positions

The Preferred Manager Has the Following Experience:

• Basic accounting skills required
• High school diploma or GED required
• Basic understanding of cash management, security, safety, and sanitation required.
• Three or more years experience of management of at least three people.
• Tech-savvy with strong experience in e-mail (and email etiquette), spreadsheets, and word processing
• Understanding of financial statements
• Ability to multi-task effectively
• Ability to inspire and lead others! A Chief-Motivator, preferred.

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

Overview

The Cashier/Customer Service Team Member is responsible for providing an energetic, friendly, and accommodating experience for both guests and coworkers. This role ensures efficient transaction processing, store cleanliness, and excellent customer service. This role is perfect for individuals who thrive in a customer-focused environment and enjoy working as part of a dynamic team.

Key Responsibilities:

• Customer Interaction – Engage with customers in a positive and professional manner, ensuring a welcoming store environment.
• Transaction Processing – Operate the cash register to process all in-store transactions accurately, including cash, credit, and debit payments.
• Store Cleanliness & Maintenance – Maintain a clean, well-stocked, and organized store, including floors, work areas, and restrooms.
• Sanitation Duties – Regularly clean and sanitize bathroom fixtures, replenish supplies, and empty trash containers inside and outside the store.
• Outdoor Upkeep – Keep the exterior of the building free of debris and ensure washer fluid and paper towels are stocked at fuel pumps.
• Deli & Food Handling – Stock and maintain deli equipment, prepare fresh food items, monitor product quality, and ensure proper temperature control.
• Inventory & Stocking – Receive and properly store incoming deliveries, report scanning issues, and notify the store manager of merchandise and supply needs.
• Compliance & Safety – Verify customer age for tobacco and alcohol sales, follow proper food safety and sanitation guidelines, and adhere to store policies.
• Cash Handling & Balancing – Accurately balance the cash register at the end of each shift and verify totals before closing transactions.
• Professional Appearance & Attitude – Maintain a well-groomed, clean, and professional appearance with appropriate work attire and hygiene.
• Team Collaboration – Work effectively with managers and coworkers while maintaining a high standard of customer service, even under pressure.

Qualifications & Skills

• Ability to bend, twist, turn, stand for extended periods and lift up to 50 lbs regularly
• Basic cash-handling and transaction balancing skills.
• Understanding of food preparation and sanitation procedures.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

Overview

The Cashier/Customer Service Team Member is responsible for providing an energetic, friendly, and accommodating experience for both guests and coworkers. This role ensures efficient transaction processing, store cleanliness, and excellent customer service. This role is perfect for individuals who thrive in a customer-focused environment and enjoy working as part of a dynamic team.

Key Responsibilities:

• Customer Interaction – Engage with customers in a positive and professional manner, ensuring a welcoming store environment.
• Transaction Processing – Operate the cash register to process all in-store transactions accurately, including cash, credit, and debit payments.
• Store Cleanliness & Maintenance – Maintain a clean, well-stocked, and organized store, including floors, work areas, and restrooms.
• Sanitation Duties – Regularly clean and sanitize bathroom fixtures, replenish supplies, and empty trash containers inside and outside the store.
• Outdoor Upkeep – Keep the exterior of the building free of debris and ensure washer fluid and paper towels are stocked at fuel pumps.
• Deli & Food Handling – Stock and maintain deli equipment, prepare fresh food items, monitor product quality, and ensure proper temperature control.
• Inventory & Stocking – Receive and properly store incoming deliveries, report scanning issues, and notify the store manager of merchandise and supply needs.
• Compliance & Safety – Verify customer age for tobacco and alcohol sales, follow proper food safety and sanitation guidelines, and adhere to store policies.
• Cash Handling & Balancing – Accurately balance the cash register at the end of each shift and verify totals before closing transactions.
• Professional Appearance & Attitude – Maintain a well-groomed, clean, and professional appearance with appropriate work attire and hygiene.
• Team Collaboration – Work effectively with managers and coworkers while maintaining a high standard of customer service, even under pressure.

Qualifications & Skills

• Ability to bend, twist, turn, stand for extended periods and lift up to 50 lbs regularly
• Basic cash-handling and transaction balancing skills.
• Understanding of food preparation and sanitation procedures.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

Overview

The Cashier/Customer Service Team Member is responsible for providing an energetic, friendly, and accommodating experience for both guests and coworkers. This role ensures efficient transaction processing, store cleanliness, and excellent customer service. This role is perfect for individuals who thrive in a customer-focused environment and enjoy working as part of a dynamic team.

Key Responsibilities:

• Customer Interaction – Engage with customers in a positive and professional manner, ensuring a welcoming store environment.
• Transaction Processing – Operate the cash register to process all in-store transactions accurately, including cash, credit, and debit payments.
• Store Cleanliness & Maintenance – Maintain a clean, well-stocked, and organized store, including floors, work areas, and restrooms.
• Sanitation Duties – Regularly clean and sanitize bathroom fixtures, replenish supplies, and empty trash containers inside and outside the store.
• Outdoor Upkeep – Keep the exterior of the building free of debris and ensure washer fluid and paper towels are stocked at fuel pumps.
• Deli & Food Handling – Stock and maintain deli equipment, prepare fresh food items, monitor product quality, and ensure proper temperature control.
• Inventory & Stocking – Receive and properly store incoming deliveries, report scanning issues, and notify the store manager of merchandise and supply needs.
• Compliance & Safety – Verify customer age for tobacco and alcohol sales, follow proper food safety and sanitation guidelines, and adhere to store policies.
• Cash Handling & Balancing – Accurately balance the cash register at the end of each shift and verify totals before closing transactions.
• Professional Appearance & Attitude – Maintain a well-groomed, clean, and professional appearance with appropriate work attire and hygiene.
• Team Collaboration – Work effectively with managers and coworkers while maintaining a high standard of customer service, even under pressure.

Qualifications & Skills

• Ability to bend, twist, turn, stand for extended periods and lift up to 50 lbs regularly
• Basic cash-handling and transaction balancing skills.
• Understanding of food preparation and sanitation procedures.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

Overview

The Cashier/Customer Service Team Member is responsible for providing an energetic, friendly, and accommodating experience for both guests and coworkers. This role ensures efficient transaction processing, store cleanliness, and excellent customer service. This role is perfect for individuals who thrive in a customer-focused environment and enjoy working as part of a dynamic team.

Key Responsibilities:

• Customer Interaction – Engage with customers in a positive and professional manner, ensuring a welcoming store environment.
• Transaction Processing – Operate the cash register to process all in-store transactions accurately, including cash, credit, and debit payments.
• Store Cleanliness & Maintenance – Maintain a clean, well-stocked, and organized store, including floors, work areas, and restrooms.
• Sanitation Duties – Regularly clean and sanitize bathroom fixtures, replenish supplies, and empty trash containers inside and outside the store.
• Outdoor Upkeep – Keep the exterior of the building free of debris and ensure washer fluid and paper towels are stocked at fuel pumps.
• Deli & Food Handling – Stock and maintain deli equipment, prepare fresh food items, monitor product quality, and ensure proper temperature control.
• Inventory & Stocking – Receive and properly store incoming deliveries, report scanning issues, and notify the store manager of merchandise and supply needs.
• Compliance & Safety – Verify customer age for tobacco and alcohol sales, follow proper food safety and sanitation guidelines, and adhere to store policies.
• Cash Handling & Balancing – Accurately balance the cash register at the end of each shift and verify totals before closing transactions.
• Professional Appearance & Attitude – Maintain a well-groomed, clean, and professional appearance with appropriate work attire and hygiene.
• Team Collaboration – Work effectively with managers and coworkers while maintaining a high standard of customer service, even under pressure.

Qualifications & Skills

• Ability to bend, twist, turn, stand for extended periods and lift up to 50 lbs regularly
• Basic cash-handling and transaction balancing skills.
• Understanding of food preparation and sanitation procedures.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.

Overview

The Cashier/Customer Service Team Member is responsible for providing an energetic, friendly, and accommodating experience for both guests and coworkers. This role ensures efficient transaction processing, store cleanliness, and excellent customer service. This role is perfect for individuals who thrive in a customer-focused environment and enjoy working as part of a dynamic team.

Key Responsibilities:

• Customer Interaction – Engage with customers in a positive and professional manner, ensuring a welcoming store environment.
• Transaction Processing – Operate the cash register to process all in-store transactions accurately, including cash, credit, and debit payments.
• Store Cleanliness & Maintenance – Maintain a clean, well-stocked, and organized store, including floors, work areas, and restrooms.
• Sanitation Duties – Regularly clean and sanitize bathroom fixtures, replenish supplies, and empty trash containers inside and outside the store.
• Outdoor Upkeep – Keep the exterior of the building free of debris and ensure washer fluid and paper towels are stocked at fuel pumps.
• Deli & Food Handling – Stock and maintain deli equipment, prepare fresh food items, monitor product quality, and ensure proper temperature control.
• Inventory & Stocking – Receive and properly store incoming deliveries, report scanning issues, and notify the store manager of merchandise and supply needs.
• Compliance & Safety – Verify customer age for tobacco and alcohol sales, follow proper food safety and sanitation guidelines, and adhere to store policies.
• Cash Handling & Balancing – Accurately balance the cash register at the end of each shift and verify totals before closing transactions.
• Professional Appearance & Attitude – Maintain a well-groomed, clean, and professional appearance with appropriate work attire and hygiene.
• Team Collaboration – Work effectively with managers and coworkers while maintaining a high standard of customer service, even under pressure.

Qualifications & Skills

• Ability to bend, twist, turn, stand for extended periods and lift up to 50 lbs regularly
• Basic cash-handling and transaction balancing skills.
• Understanding of food preparation and sanitation procedures.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment

Company Introduction

Travel Mart is a locally owned and operated gas station and convenience store chain in Central and South Central Wisconsin. Some of our locations also include food courts consisting of A&W, Rocky Rococo and/or Cousins Subs, providing a variety of career and growth opportunities.